About us - Shuttledesk
Shuttledesk was born out of our customer’s challenge. The hotel owner's struggled daily with coordinating airport transfers, managing guest details, flight schedules, drivers, and last-minute changes was chaotic, time-consuming, and prone to errors. Spreadsheets, back-and-forth messages, and missed pickups were the norm.
Seeing this problem firsthand, our technical department built a solution. Drawing directly from real-world experience, we developed Shuttledesk: a centralized dashboard that brings all transfer management into one place. Staff see every upcoming transfer at a glance, guests receive automatic pickup instructions, and drivers know exactly where to be, no spreadsheets, no miscommunication, no missed pickups.
Effortless Transfer Management
While Shuttledesk started with a single hotel, it has proven to be valuable for many types of businesses. It supports transfers in all kinds of destinations, from busy international airports to remote regions and islands. No matter where your property is located, you can manage guest transfers in a clear, structured, and reliable way.
All transfer information is centralized on a single platform: schedules, pickup times, routes, and transport details are accessible 24/7 from any device, anywhere in the world. Whether you’re on-site or working remotely, you have full visibility and control at all times.
Shuttledesk brings efficiency, clarity, and peace of mind to transfer management, so you can focus on what truly matters: delivering a seamless experience for your guests.
